Terms & Conditions and Privacy Policy ¶

Last updated: 10.05.2026

Terms & Conditions ¶

1. Acceptance of Terms ¶

By downloading and using murmur ("the App"), you agree to these Terms & Conditions. If you do not agree, please do not use the App.

2. Use of the App ¶

• The App is designed to help users practice phone conversations and reduce phone anxiety through AI-powered simulations
• You may use the App for personal, non-commercial use only
• You agree not to reverse engineer, modify, or create derivative works from the App
• The App is not a substitute for professional mental health treatment

3. AI-Powered Features ¶

• The App uses AI-powered voice conversations to simulate realistic phone call scenarios
• AI responses are generated in real time and may vary
• We do not guarantee specific outcomes or anxiety reduction results
• Voice conversations and post-call feedback rely on third-party AI providers; see Privacy Policy below

4. Intellectual Property ¶

• All content, including but not limited to text, graphics, logos, practice scenarios, and software, is the property of murmur
• User-created custom scenarios remain the property of the user
• User progress data, transcripts, and achievements belong to the user

5. User Conduct ¶

• You agree to use the App responsibly and not for any unlawful purpose
• You will not create scenarios that violate laws or harm others
• You will not attempt to interfere with the App's functionality or security
• You are responsible for maintaining the confidentiality of your account

6. Subscriptions and Purchases ¶

• The App offers both free and premium features
• Free users get a limited number of practice calls before the paywall
• Premium subscriptions provide unlimited practice (subject to a daily fair-use cap) and access to the full scenario library
• Subscription pricing is displayed in the App and may vary by region
• Subscriptions automatically renew unless cancelled 24 hours before renewal
• You can manage subscriptions in your App Store account settings
• All purchases are final and non-refundable except as required by law or at our discretion

7. Disclaimer of Warranties ¶

• The App is provided "as is" without warranties of any kind
• We do not guarantee specific therapeutic outcomes or anxiety reduction
• AI conversations may occasionally produce unexpected or inaccurate responses
• We are not responsible for any errors or omissions in AI-generated content
• The App is not a replacement for professional mental health care

8. Limitation of Liability ¶

• We shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the App or subscription
• We are not liable for third-party AI service interruptions or errors

9. Health Disclaimer ¶

• murmur is a practice and confidence-building tool, not medical treatment
• If you experience severe anxiety or mental health concerns, please consult a licensed healthcare professional
• The App should be used as a supplement to, not replacement for, professional care

10. Changes to Terms ¶

• We reserve the right to modify these terms at any time
• You will be notified of material changes through the App
• Continued use of the App constitutes acceptance of modified terms

11. Termination ¶

• We reserve the right to suspend or terminate accounts that violate these terms
• You may delete the App at any time. Local data goes with it.
• For data held by third-party processors on our behalf, see the Privacy Policy below

12. Contact Information ¶

For questions about these Terms, contact us at: ios.murmur@drobinin.com

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Privacy Policy ¶

murmur is a small indie project. The privacy posture is meant to match — light-touch, on-device first, with third-party services kept to the minimum needed to make the app work.

Plain summary ¶

Your voice isn't recorded. Practice transcripts may be kept for up to 30 days so we can look into quality issues, then they're deleted. We use a small amount of anonymous usage analytics and a subscription-management service to keep the app running — neither is linked to your real-world identity. Most things live on your device. We don't sell anything about you and we don't use it for advertising.

1. What we may collect, where it goes, how long it sticks around ¶

On your device (iPhone or iPad)

• Practice progress, achievements, streaks, custom scenarios, and your recent practice transcripts — stored locally
• Optional display name, if you enter one
• Stays on your device until you delete the app

Voice during a practice call

• Streamed live so the AI can respond
• Not recorded

Practice transcripts (text)

• A text transcript may be generated as you speak so the AI can follow along
• May be kept for up to 30 days so we can look into quality issues, then deleted

Post-call feedback

• After a call, the transcript may be used to generate strengths, areas to improve, and a tip
• Not kept beyond what's needed to produce that feedback
• The feedback itself is saved on your device

Anonymous usage analytics

• Event names like "onboarding completed", "call started", "paywall viewed" — used to get a feel for what's working and what isn't
• No IP addresses, no personal identifiers; events are anonymous and aggregated
• Not linked to your Apple ID, email, or anything else

Subscription state

• A subscription-management service may keep track of whether you have an active subscription, your plan, and renewal status, so the app knows what to unlock
• An anonymous identifier is used; not linked to your real-world identity

Apple's services

• The App Store handles payment — card details never reach the app
• Apple's anonymized App Analytics may share aggregate install/usage data with us, if you've enabled App Analytics in iOS Settings. You can turn that off any time

2. What we don't do ¶

We don't collect anything used for advertising or cross-app tracking, and we don't sell anything about you.

3. Categories of third-party services ¶

A few external services may be involved in making the app work:

Category	What it might see	Why
Voice AI provider	Live voice stream during the call; text transcript may be retained up to 30 days	Drives the AI conversation
AI feedback service	Post-call transcript, only while the request is in-flight	Generates feedback
Anonymous analytics platform	Anonymous event names + counts	Product analytics
Subscription-management service	Anonymous identifier + subscription state	Subscription management
Apple App Store	Payment processing	Purchases, restores

We're happy to share the specific vendors behind each category on request — just email the address below.

4. Your rights ¶

Delete everything

• Delete the app and the on-device data goes with it
• Email ios.murmur@drobinin.com to ask for deletion of anything held by the services above. We'll trigger it within 30 days

Export

• Your practice transcripts and progress are visible in-app — screenshot or copy them as you wish
• For a structured export of anything held externally, drop us a line at the address above

California (CCPA)

• Nothing about you is sold or shared for cross-context behavioural advertising
• Right to know, delete, and opt-out are covered above. Opting out won't change how the app treats you

EU/UK (GDPR)

• Legal basis: contract performance for the core practice features; legitimate interest (looking into quality issues, fraud prevention) for the 30-day transcript window
• Data may be processed outside the EU/UK via the categories listed in section 3. The relevant providers operate under standard contractual clauses for international transfers
• You have the right to access, correct, erase, export, and to complain to your local supervisory authority

5. Children ¶

murmur is intended for ages 13+. If you think a child under 13 has used the app, drop us a line and we'll clean up any associated data.

6. Changes to this policy ¶

Material changes will get flagged in the app. The "Last updated" line at the top reflects the most recent edit. The current policy is always at drobinin.com/apps/terms/murmur/.

7. Contact ¶

• Email: ios.murmur@drobinin.com
• For privacy or data deletion requests, put "Privacy Request" in the subject. We'll get back within 30 days

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By using murmur, you acknowledge that you have read and understood these Terms & Conditions and Privacy Policy.